Are you a seasoned claims professional looking for a new challenge in motor claims?
About the Role
We are seeking an experienced Motor Claims Specialist to handle liability-disputed motor damage, fraud and theft claims.
Key Responsibilities
* Conduct thorough investigations using policy wordings, documentation, and third-party contact information.
* Accurately reserve, assess, and settle claims within delegated authority.
* Identify fraud indicators and subrogation opportunities, making appropriate referrals.
* Maintain detailed and accurate claim records and system updates.
* Handle technical referrals from junior claims colleagues.
* Contribute to continuous improvement projects and internal training initiatives.
Requirements
* 3+ years' experience handling motor claims in a general insurance environment.
* Strong knowledge of motor claims processes and dispute resolution.
* CIP qualification (or working towards it) preferred.
* Proactive, customer-focused approach with strong decision-making ability.
* Excellent communication, documentation, and negotiation skills.
* Ability to manage a dynamic caseload and multitask in a fast-paced environment.
* Familiarity with fraud protocols and reserving best practices.
* A collaborative team player with a high level of technical curiosity.
What We Offer
This is an exciting opportunity to build your expertise within a global insurer known for internal development and career progression. Enjoy a hybrid working environment with flexibility and autonomy, clear development pathways with internal progression encouraged, and exposure to a wide variety of complex claims and global best practices.