Overview
Join to apply for the Retail Sales Assistant role at ELEMIS
Location: Kildare Village, County Kildare, Ireland
Department: Retail
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days - flexibility required
Responsibilities
* To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
* To raise awareness of the Elemis brand and educate clients in the product and range.
* To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
* Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
* To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI’s as agreed by the business.
* To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
* Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
* Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
* As a retail expert, you will ensure link selling and eventing is key to your remit reporting into the Retail Development Consultant.
* Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Sustainability
* Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars
* To be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
* To be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
* To carry out other duties as so requested by management at time to time.
The Perfect Candidate
* Proven track record in sales and link selling
* Good level and standard of UK/European education or equivalent
* Passionate in achieving results in a target driven environment.
* Previous experience working with a premium skincare brand with color
* Elemis treatment and product knowledge*
* Knowledge of the Elemis Company philosophy*
What We Offer You
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\'OCCITANE Group products (including L\'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
* Generous Holiday Allowance, increasing with length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
Seniority level
* Executive
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Cosmetics
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