The Glashaus Hotel is currently seeking an enthusiastic and energetic Food and Beverage Attendant to join our friendly and dynamic team on a part time basis.
Main Duties And Responsibilities
* Ensure customer and guests expectations are exceeded
* Seat and greet all guests entering the Restaurant and Bar in a courteous and efficient manner
* Ensure food and beverages are served in accordance with standard operating procedures
* Monitor food presentation and flow of service
* Carry out day-to-day duties such as cleaning, organising and maintaining all food and beverage areas ensuring the property is presentable at all times
* Demonstrate a complete knowledge of menu items
* Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests
* Ensure guest complaints are resolved in a prompt and efficient manner and brought to the attention of the manager on duty
* Ensure customer queries are dealt with and forwarded to the relevant party
* Work to maximise guest service and increase positive feedback
* Work with management to ensure food and beverage areas are well maintained
* Practice effective stock control in accordance with set guidelines
* Ensure all operational checks for the bar are completed on an hourly, daily or weekly basis as set out by management
Skills, Experience And Qualifications
* Prior experience in a Food and Beverage related discipline would be advantageous but not essential
* Allergen awareness
* Ability to work on own initiative as well as part of a team
* Excellent communication skills
* Strong customer service skills
* Ability to work in a fast paced multitasking environment
* Keen interest in and a good working knowledge of drinks, cocktails, wine and food
Benefits
* Free on-site parking
* Subsidised meals while on duty
* Discounted rates at Comer Group Ireland managed hotels
* Discounted rates at Comer Group Ireland managed spa and leisure facilities
* Discounted rates at Comer Group Ireland restaurants
Due to the large number of applications for this role only successful candidates will be contacted.