Role and Responsibilities:
* Ensure an efficient reception experience for Guests, including check-in/out
* Managing and handling phone reservations & answering customers queries.
* Provide an excellent service to all guests.
* Take ownership of guests' issues and take action to resolve them immediately
* To carry out cash handling procedures in accordance with Company Policy
* To undertake general office duties, including correspondence, emails, and filing, to ensure the smooth running of the reception area.
* To keep up to date with room prices and special offers to provide accurate information to guests.
Candidate Requirements:
* This is a part-time role & experience is essential
* Good command of English in both verbal and written communication
* A natural ability to sell & promote the Hotel and the local area
* Confident with a pleasant disposition and well-groomed
* Working on rotating shifts, including weekends
* Experience in revenue management systems desirable
Job Type: Part-time
Pay: From €14.00 per hour
Work Location: In person