General Manager – Retail & Entertainment Venue
Location: Arklow, Co. Wicklow
Job Type: Full-Time, 45 hours per week | On-Site
About the Role
We are seeking a General Manager to lead operations at a brand-new entertainment and retail venue. You will manage a small, energetic team in a fast-paced environment, ensuring a top-quality experience for all customers. This is a hands-on, people-first role, where leadership, multitasking, and strong commercial awareness are key.
Key Responsibilities
Oversee daily operations, including accounts and cash flow management.
Analyse weekly and monthly performance figures and recommend improvements.
Control operational costs within budget.
Prepare action plans with clear priorities, timelines, and deliverables.
Lead, motivate, and develop a team of staff, fostering trust, collaboration, and high standards.
Ensure staff understand their impact on business performance and encourage commercial awareness.
Recruit, retain, and develop talent for long-term success.
Implement promotional campaigns and provide feedback on effectiveness.
Maintain a clean, professional, and welcoming environment at all times.
What We’re Looking For
Minimum 2 years’ experience in general management, retail, hospitality, or customer-facing roles.
Strong planning, organisation, and prioritisation skills; ability to meet deadlines.
Demonstrable commercial acumen and understanding of operational performance.
IT literate with experience in Microsoft Word and Excel; ability to learn internal systems.
Skilled in coaching, training, and motivating a team to deliver excellent customer experiences.
Calm under pressure and professional in handling challenging situations.
Commercial mindset with a focus on driving results.
What We Offer
Full training provided.
Opportunity to help shape a new venue and team from the ground up.
Stable, growing organisation with multiple locations and online operations.
Career progression opportunities as the business expands.
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