Overview
The Heritage offers a sophisticated elegance with impeccable hospitality in the Laois countryside, comprising a luxury hotel and European Award-Winning Spa. We are currently looking to hire a Food and Beverage Assistant to join our existing Food & Beverage team. Various shift patterns are available for the role.
Responsibilities
* Follow agreed standards for service of Food & Beverage
* Serve all guests in a friendly, efficient and professional manner
* Maintain cleanliness to a high standard in the bar and restaurant
* Greet guests in a warm and friendly manner
* Deal with customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times
* Be flexible with hours
Qualifications & Experience
* 1 year experience in a high-volume establishment (training provided)
* Professional and friendly approach with a focus on excellent customer service
* Team player with the ability to multitask
* Excellent attention to detail, good communication and time-keeping skills
* Good level of spoken English
* Experience in Hospitality is preferred
Why work for The Heritage (part of FBD Hotels)
* Discounted rates in other FBD properties
* Health Club membership
* Refer a Friend incentives
* Learning and development opportunities
* Employee Assistance Programme
* Strong team focus and team atmosphere
* Meals and uniform provided
* Free parking onsite
Additional information
* Job Types: Full-time
* Work Location: One location
* Work authorisation: Ireland (required)
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