**Job Overview**
We are seeking a skilled Operations Manager to join our team. As a key member, you will work closely with the General and Assistant Managers to drive business growth and improve store efficiency.
**Responsibilities:**
• Ensure seamless daily operations, guaranteeing excellent customer service and a clean, safe environment at all times.
• Deliver on key store targets through effective management of people and operation, leading by example and fostering a positive atmosphere in the workplace.
• Manage staff effectively, including training and development, ensuring upskilled employees can efficiently handle tasks and duties.
• Work flexibly, including weekend and evening shifts, engaging with new initiatives and embracing innovative ways of working.
**Requirements and Qualifications:**
• 2 years' experience in a similar grocery retailer role.
• Familiarity with ambient and chill ordering processes.
• Experience with promotional planning, ordering, and on-site execution.