Monasterevin Motors is delighted to announce a new opportunity for an experienced
Duty Manager
. This pivotal middle-management role is ideal for a customer-focused professional with 23 years experience in a fast-paced environment,
offering daytime social working hours, a healthy work-life balance,
and
no Sunday work.
The Toyota Principles are
#1. Customer First, #2. Respect for all people
, and
#3.Continuous improvement
using Kaizen and Lean 6 Sigma methodologies.
This role provides great work-life balance with day-time work hours. Opening hours are Mon - Fri from 8.30am to 6pm and on Saturdays from 9am to 4pm.
Key Responsibilities
* Oversee daily dealership operations to ensure smooth functioning.
* Ensure the dealership maintains exceptional presentation standards at all times, both inside and across the exterior premises, reflecting the brands commitment to quality and professionalism.
* Manage staff schedules and provide leadership during shifts.
* Handle customer inquiries and resolve issues promptly.
* Ensure compliance with company policies and health & safety standards.
* Support sales, service and administration teams to achieve performance targets.
Ideal Candidate
* Have 2 3 years previous experience as Duty Manager in a busy car dealership or customer service focused environment
* Results and growth driven with a collaborative style and positive attitude, consistently looking for improvement measures
* Outgoing and people focused; can build and maintain excellent business relationships with colleagues, suppliers and partners
* Progressive, motivated, optimistic and agile person who is passionate about customers and growth
* High attention to detail focused on excellent site presentation standards and professional service delivery by all team members
* Ability to multitask in a fast paced environment and prioritise tasks and activities to meet business goals
* Organisational skills.
* Have a strong work ethic and the ability support and lead others to provide excellent customer service while remaining focused on business targets
Employee Benefits
60% Staff Discount
Peer Awards Scheme
Employee Referral Scheme
Free On-site staff parking
Excellent Career Progression Opportunities
Bike to Work Scheme
* At this time we do not require the assistance of recruitment agencies***
Skills
Customer Service Leadership Organisational Skills Attention Detail