Fashion Advisor, Brown Thomas Dublin - CHANEL
Location: CHANEL Brown Thomas, Dublin
Contract: Permanent, Full-time
CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.
Your Role @CHANEL
The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. In this role you will utilise your strong interpersonal skills and connect with clients at all levels, effectively creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence.
Impact You Can Create
* Cultivate genuine relationships to foster trust and ensure enduring loyalty from our clientele reflecting the essence of the brand.
* Tailor and offer personalised guidance that elevates our clients' journey through showcasing an in depth understanding of individual preferences and lifestyles.
* Maintain an organised approach when completing tasks, ensuring efficiency and attention to detail.
* Foster a culture of collective brilliance and creativity within the boutique and champion the brand's legacy of excellence through inspiring colleagues to uphold the highest standards of luxury service.
What You Will Bring to the Role
* Ability to build authentic, lasting relationships through empathy and personalised service.
* Strong awareness of trends and deep appreciation for Chanel's heritage and style.
* Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
* Collaborative attitude to foster a positive, high‑performing boutique environment.
* Organised, efficient, and committed to delivering excellence in every task.
What You Will Gain from this Experience
* Deeper insights from a leading player in the luxury fashion market, understanding cultural nuances, consumer behaviour, and the latest developments shaping the industry.
* Hands‑on experience with CRM systems widely used in the fashion industry to manage client interactions and preferences effectively.
* Opportunities to navigate challenges and find creative solutions to exceed client expectations, building resilience and adaptability.
* Contributing to the ongoing and company‑wide vision of sustainability – CHANEL's key performance drivers across areas such as Restoring Nature and Climate, Investing in Circularity, Advancing Dignity and Prosperity, and Promoting Women's Autonomy.
Benefits at CHANEL
* Private Medical Insurance covering pre‑existing medical conditions, with the ability to add family members.
* Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax‑exempt bike and/or accessories.
* Pension, Life Assurance, and Retail discounts across multiple retailers.
* Employee Assistance Programmes and other support lines for mental wellbeing.
* Multiple wellbeing platforms and Lifestyle benefits including Arts & Culture ticket discounts, CHANEL product discounts, and employee‑only sales.
* Employee Recognition: Service Awards Programme offering CHANEL products, retail vouchers, and additional holidays at milestones.
*Benefits are eligibility dependent and subject to change at any time.
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