Job Title: Datacenter Technician
Req ID: 100948 | City: Dublin, State/Province: Dublin | Posting Start Date: 10/6/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
Role Purpose
The ideal Datacenter Technician will perform data center inspections to ensure compliance with Critical Data Center best practices, playing the "Observe, Describe and Report" function for the data center.
Responsibilities
* Investigate and identify hardware error lights, audible alarms, and irregularities.
* Perform cabinet inspections for missing cabinet blanking panels, hanging cables, and obvious activity without a work in progress form displayed.
* Create Incident records, assign to the correct resolver team, and follow up on Incidents to ensure resolution, communicating with Systems administrators or vendor technicians to clarify problems and agree on corrective actions.
* Communicate professionally with associates and clients through email, instant messages, phone, and in person. Supervise / escort cabling companies, as needed, including troubleshooting problems and new installations.
* Support facilities in rack and stack and power up new equipment.
* Handle media: load, unload, and process tape media when required.
* Swap out existing equipment: power down existing equipment, un-rack/un-stack, rack and stack new equipment, and power up new equipment.
* Restart equipment as directed. Ship/receive/install/ de-install and test equipment as directed.
* Work within a server room environment; potential for high ambient background noise.
* Occasional heavy lifting required – lift server equipment and move around server cabinets and other accessories.
* Perform routine inspections of equipment placed high up in server cabinets and racks.
* Work with OEM to plan, schedule, turn‑up, and test.
* Coordinate, engage with, and support other third‑party vendors.
Mandatory Skills
Desktop Support
Experience
3–5 Years
Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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