Reporting & Insights Specialist (Client Reporting & Governance)
Location: Dublin, Ireland
About the Role
We are seeking a Reporting & Insights Specialist to support our Corporate Services accounts, with a strong focus on client-facing reporting, governance packs, and stakeholder communications.
This role is less about deep data analytics and more about bringing data together, shaping the narrative, and presenting it clearly to clients. You will work closely with Account Managers and operational teams to produce high-quality reports, Power BI dashboards, and polished presentations used in client governance and review meetings.
If you are confident working with Excel, PowerPoint, and Power BI, and enjoy turning data into clear, professional outputs for senior stakeholders, this role offers strong visibility and impact.
Key Responsibilities
Client Reporting & Governance
Produce monthly and quarterly client reporting packs aligned to contractual KPIs
Create governance presentations and slide decks for client review meetings
Ensure outputs are clear, structured, and aligned to stakeholder expectations
Data Consolidation & Insight
Bring together data from multiple sources to create accurate, consistent reports
Highlight key trends, risks, and performance insights (without deep technical analysis)
Support Account Managers with ad hoc reporting and client requests
Build and maintain Power BI dashboards for operational and performance reporting
Create clear, visually engaging charts and summaries in Excel and PowerPoint
Stakeholder Engagement
Work closely with operations, finance, and HR to gather and validate inputs
Support client teams by preparing materials for meetings and presentations
Adapt reporting outputs based on client feedback and requirements
Quality & Standards
Ensure accuracy, consistency, and version control across all reporting
Maintain high standards in presentation quality and branding
About You
Strong experience in reporting, MI, or business reporting roles
Advanced Excel and PowerPoint skills (this is core to the role)
Experience producing client-facing reports, packs, or presentations
Comfortable using Power BI for dashboards and visual reporting
Strong attention to detail with the ability to present data clearly, not just analyse it
Confident working with stakeholders and supporting client-facing teams
Experience in facilities management, corporate services, or contract environments
Exposure to KPI / SLA reporting within client contracts
What You’ll Deliver
Client-ready monthly & quarterly reporting packs
Governance slide decks for stakeholder meetings
Power BI dashboards and KPI scorecards
Clear, concise performance summaries and insights
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