Reporting to the Technical Manager
Serosep Ltd. is currently seeking a Tech Support Scientist to join our Technical Department.
Reporting to the Technical Manager this role involves coordinating and responding to all clinical laboratory customer queries while maintaining quality procedures and documentation standards.
Main Duties:
To provide timely technical support to clinical laboratories using the range of in vitro diagnostic devices supplied by Serosep in the fields of clinical microbiology, molecular diagnostics, haematology, histology, and immunohistochemistry
Working closely with colleagues in the quality department to ensure all documentation required for completion of complaints /non-conformance raised, are completed within the required time frame
Working closely with colleagues in Applications and Technical Support to ensure that all equipment is prepared and ready for customer sites as per company procedures
Working with Technical Manager to create, maintain, update and curate technical documentation within the Technical Department in line with company's quality and regulatory requirements
Working closely with colleagues in Applications and Technical Support to ensure that everyone is completing and submitting the necessary documentation in a timely manner
Essential Criteria:
BSc in a Life Science Discipline or equivalent.
Experience in molecular biology and techniques such as PCR is in advantage.
Proficient use in Microsoft Office
Excellent team player and multi-tasker
Good organisation and time management skills
Strong communication and interpersonal skills
Company Benefits:
Employee Assistance Programme; including Virtual GP and wellness initiatives
Ongoing Learning & Development Opportunities
Birthday Day off
Christmas Closure
Active Sports and Social
Bike to Work Scheme
Contributory Pension Scheme
Income Protection (after completion of probation)
Death in Service (after completion of probation)
Job Types: Full-time, Permanent
Benefits:
Bike to work scheme
Company events
Company pension
On-site parking
Wellness program
Application question(s):
Will you be able to reliably commute or relocate to Limerick for this job?
Do you have a fully clean drivers liscence and own transport?
Work Location: In person