Job DescriptionLocation:Main St,Join Our Team at Villa Rose Hotel, BallybofeyPosition:Full-Time Hotel ReceptionistLocation:Villa Rose Hotel, BallybofeyHotel Rating:4-StarAre you passionate about hospitality and creating memorable guest experiences? Villa Rose Hotel, a renowned 4-star family-owned property in the heart of Ballybofey, is looking for afriendly, professional, and customer-focused Receptionistto join our team.What We OfferA welcoming, supportive work environment in a family-run hotelCompetitive salary and benefitsOpportunities for career growth and developmentStaff discounts on hotel services and diningAbout The RoleYour Role:ResponsibilitiesAs a Receptionist, you will be the first point of contact for our guests, ensuring a warm and efficient welcome. Responsibilities include:Managing check-in and check-out processesHandling reservations and guest inquiriesProviding exceptional customer serviceCoordinating with other departments to ensure smooth operationsWhat We're Looking ForExcellent communication and interpersonal skillsStrong organizational abilities and attention to detailPrevious experience in hospitality or customer service (preferred)Ability to work flexible shifts, including weekendsWhy Villa Rose Hotel?We pride ourselves on delivering a personal touch and creating a home-away-from-home experience for our guests. Join a team that values professionalism, teamwork, and genuine hospitality.Skills NeededServicingAbout The CompanyThe Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland's top hotels in the Tripadvisor Traveller's choice awards.In 2016, the Gallen family added Jackson's Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.Company CultureAt Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.Required CriteriaRight to work in IrelandGood Command of English LanguageCustomer service experienceDesired CriteriaProficient computer skillsExperience in a similar roleClosing DateMonday 2nd February, 2026Contract TypefulltimeSalaryStarting from €14.15 Hourly