A leadingglobal technology services organisationis hiring anIT Application Support Engineer (German-speaking)to supportmission-critical healthcare applicationsused by hospitals across the EU.This role sits within a high-profile healthcare support environment, providing technical support forCardiology and Radiology systemsand their underlying infrastructure—systems that play a direct role in patient care and clinical workflows.Key ResponsibilitiesAct as first-line support for application incidents, issues, and service requestsLog, categorise, and prioritise tickets using an ITSM tool, ensuring SLA compliancePerform basic troubleshooting across applications, servers, storage, and databasesMonitor application dashboards and respond to system alertsEscalate complex issues to L2/L3 teams with clear technical documentationMaintain accurate case records in line with ITIL best practicesCollaborate with infrastructure, integration, and application teamsContribute to knowledge base articles and continuous improvement initiativesRequired Skills & ExperienceExperience in IT application or systems supportWorking knowledge of Windows/Linux environmentsBasic database and storage awareness (connectivity, capacity, logs)Strong analytical, communication, and customer service skillsGerman (B2 or higher) and English (B2 or higher)DesirableIT degree or relevant certifications (ITIL preferred)Healthcare IT experience (HL7, DICOM, Cardiology or Radiology systems)If this opportunity aligns with your career goals and you are ready for your next move, please send your CV to or call for a discussion.