*The closing date for this position is the 10th May 2026*
Recreation Assistant
Dundonald Ice Bowl
Temporary (Approx 46 weeks)
£13.69 per hour
37 hours per week
Main Purpose
As a member of the Sports Services Team, the postholder will be required to play a key role in ensuring that a quality customer service is provided to customers on a consistent basis through the provision of clean and hygienic facilities and by helping ensure that the highest standards of health and safety for customers and colleagues are maintained at all times.
The post holder will assume other delegated duties appropriate to the post reasonably assigned by management.
Main Roles and Responsibilities
1. Assist with the delivery of the centre programme and carryout any additional duties relevant to the post including carrying out Ice stewarding, Skate Grinding, Bowling Customer Service and Indiana Land duties.
2. Help ensure that all health & safety legislation, relevant guidelines and Council Health & Safety policies are complied with in relation to the services and activities of the facility and ensuring that any defects or potentially risks are reported to their immediate supervisor, including carrying out relevant checks and completing relevant forms and reports.
3. Help ensure that relevant checks and records such as cleaning checks, accident / incident report forms etc are completed in a consistent and accurate manner.
4. Help ensure the safe handling, erection / dismantling of all sports / activity equipment within the facility to ensure that all activity areas are suitably prepared / ready and safe for customer use.
5. Help ensure that the highest standards of cleanliness and housekeeping are maintained throughout the facility by carrying out associated cleaning duties, operating cleaning equipment/machinery and carrying out relevant checks and helping ensure the safe storage of sports equipment, cleaning materials/chemicals etc.
6. Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facility, to help ensure a safe environment for both customers and work colleagues.
7. Assisting with the general control and supervision of customers to help ensure a safe and enjoyable experience for all and deal with all customer contacts in a positive, helpful and friendly manner.
8. Assist in inducting new staff and any temporary work placement students.
9. Responsible for responding to and dealing with accidents throughout the centre and carrying out First Aid to relevant parties. Where appropriate use emergency/lifting equipment to remove casualty form ice pad.
10. Undertake reception and control clerk duties as and when required.
11. Undertake caravan park warden duties as and when required.
12. In the absence of the Operation Coordinator (6am – 9am daily) assist the senior recreation assistant in duties including, cash handling, centre bookings and security and emergency evacuation procedures.
Essential Criteria:
(Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV)
It is essential that applicants have a minimum of:
1.1 – One year’s experience of working within a wet or dry facility, e.g. Outdoor Sports Pitches, Leisure Centre, Recreation Centre, Private Fitness Club or other sport/leisure organisation
1.2 – Previous experience dealing with the general public
· Experience of recording and maintaining information
· Awareness of Child Protection and Vulnerable Adult issues
· Ability to work unsociable hours on a rota basis and ability to work additional hours as required.
· Must be willing to undertake ice skating lessons
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation.
We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible.
Please note only those candidates shortlisted may be contacted.
**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. **
Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.