This role involves guiding a team of customer advisors to achieve targets while providing excellent service to clients. The successful candidate will combine hands-on insurance work with people management skills.
The position requires strong leadership and communication skills, as well as the ability to motivate and develop a team. The ideal candidate will have experience in managing teams and leading projects, as well as knowledge of the insurance industry and regulatory standards.
The following are key responsibilities for this role:
1. Leading and supporting a team to achieve new business and renewal goals.
2. Making sure the team follows all regulatory and quality standards.
3. Overseeing reporting and month-end processes.
4. Sharing knowledge, coaching, and helping team members grow.
5. Helping onboard new team members and ensuring they feel supported.
6. Looking for ways to make processes easier and the client experience better.
In return for your hard work and dedication, you can expect a competitive salary and benefits package, including a generous bonus scheme. You will also have opportunities for career development and progression within the company.
We offer a dynamic and supportive work environment, where you can build relationships with colleagues and make a real difference in the company's success.