We are seeking an experienced Spa Operations Supervisor to join our team at a prestigious 5-star resort property in Ireland.
About the Role
This is an exceptional opportunity for a skilled professional to lead a dynamic team and deliver outstanding guest experiences, exceeding expectations in accordance with 5-star standards.
The successful candidate will be responsible for managing people and performance, overseeing sales, budgets, and marketing strategies, and maintaining efficient communications.
Key Responsibilities
* Lead by example, providing exceptional leadership and guidance to the team.
* Ensure that all staff members adhere to 5-star service standards.
* Develop and implement effective training programs to enhance team performance.
* Oversee the implementation of sales, budgets, and marketing strategies to drive business growth.
What We Offer
* Professional development opportunities to enhance your skills and knowledge.
* A competitive salary and benefits package.
* Discounted accommodation rates.
* Annual Staff Appreciation Party and other Employee Recognition Events.
* Free meals on duty.
* Complimentary dry cleaning of business attire.
* Recommend friend and family bonus scheme.
* Two paid volunteering days each year.
* Holiday allowance increasing with length of service up to 25 days.
* Hotel-based recognition incentives.
* Free access to Employee Assistance Programme.