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Bizops specialist - customer experience transformation

Dublin
beBeeBusiness
Posted: 6 February
Offer description

Transformation Consultant

We are seeking a highly skilled Transformation Consultant to join our team.

* Lead cross-functional teams in implementing business transformation initiatives, focusing on customer strategy and operating model design.
* Drive innovation through emerging technologies and data-driven insights, leveraging AI-powered solutions to optimise processes.
* Analyse client pain points and develop actionable strategies, collaborating with stakeholders across multi-disciplinary teams.


Your key responsibilities will include:



Main Responsibilities:


* Capture process flows and user stories through facilitated workshops and interviews.
* Solve complex business challenges using design thinking, combining logical reasoning and creative approaches to deliver impactful solutions.

The ideal candidate should have:


Main Requirements:


1. A degree-qualified professional with proven experience in business transformation within Financial Services. Prior involvement in large-scale change programmes is desirable. Minimum 3 years' track record delivering complex change initiatives. Expertise across the full project lifecycle is required. This role offers opportunities for career progression within EY.
Diverse perspectives welcome.],

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