Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleClient Account ManagerJob Title: Client Account ManagerEducation Required: Bachelor's degree in Business, Finance, or a related field and/or equivalent military experience.What does a successful Client Account Manager do? A successful Client Account Manager at AIBMS is a partner in possibility who helps merchants move at the speed of life by delivering seamless onboarding, operational excellence, and responsive ongoing support. You will collaborate across teams to enable reliable funding, clear reporting, and compliant merchant operations that drive client trust and business outcomes. What you will do:Onboard merchants and manage end-to-end account setup including bank account changes, TID requests, MID linking/chaining, and portfolio amendments.Implement pricing and contract templates; configure entitlements (gratuity, pre-auth) on AIBMS terminals and adjust Clover batch times for Channel and CorporateManage funding operations by modifying funding timelines, narratives, schedules, settlement currencies, and enabling accelerated funding processes.Process closure requests, engage merchants on individual transaction questions, and complete booking adjustments related to rejected credits and debits.Support merchant services including gambling merchant setup for Corporate CAS, MCC changes, ceiling limit administration, brand additions, and invoicing assistance.Maintain and update company information (addresses, trading/clearing names, contacts) and oversee SOP management.Configure Insight portal access and set up Next Generation Reporting for corporate merchants; support reconciliation and authorization queries.What you will need to have:Proven experience managing corporate merchant accounts within the FinTech or payments industry.Demonstrated ability to manage bank account changes, funding schedules, and settlement currency configurations.Practical experience configuring terminal entitlements and adjusting batch/settlement parameters (AIBMS and Clover).Strong client communication and stakeholder management skills for escalations, closures, and service delivery.Solid understanding of merchant onboarding, TID/MID management, and reconciliation/authorization workflows.What would be great to have:Familiarity with AIBMS terminals and Clover systems.Knowledge of gambling merchant onboarding and compliance requirements for Corporate CAS.Experience with SOP creation/management and Insight portal administration.Background in booking adjustments, rejected credit/debit workflows, and ceiling limit controls.Experience with Next Generation Reporting and advanced merchant reporting tools.Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.