Room Service - Part Time - In Room Dining Assistant
The 5* InterContinental Dublin (part of the MHL Hotel Collection) is currently recruiting for a Part Time In Room Dining Assistant to work in our Room Service Department. The InterContinental Dublin is located in the leafy suburbs of Ballsbridge, within close proximity to the RDS, Aviva Stadium and is on a frequently serviced bus & DART line.
InterContinental staff are motivated, trained to perform superbly and create a working environment that encourages a lifelong career with global potential.
Key Responsibilities
* Greet guests over the phone with the appropriate menu, advising on availability and taking orders accurately.
* Serve orders in a professional manner, following all standards.
* Monitor all guests, being vigilant for any indication that guests require assistance.
* Clear trolleys when required.
* Demonstrate through knowledge and ability, the execution of the service steps (i.e. greeting the guest(s), taking their order, serving of food, wine etc. during operating hours).
* Offer service all guests in a manner which exceeds expectations.
* Understand methods of preparation and presentation of all foods served.
* Have a good knowledge of the wine and beverages served from the In room dining menu.
* Be vigilantly attentive to service details and product quality.
* Collect food from the kitchen when required.
* Assist in other Food and Beverage areas when requested to do so, as business volumes require.
* Follow up on any guest requests.
Key Requirements
* Previous experience in food & beverage is essential.
* Fluent English is required.
* Flexibility to work morning, evening and weekend shifts is required.
Benefits
Excellent learning, development and career opportunities within our group.
* Uniform provided & dry cleaned
* Complimentary staff meals while on duty
* Employee discounted rates for IHG and MHL group hotels
* Bike To Work & Tax Saver Scheme
* Employee Assistance Programme
* Recognition Awards
* Recommend a friend recruitment bonus
* Sports & Social Events throughout the year
* Staff Gym
* Health & Wellbeing Payment
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