Marcus by Goldman Sachs, Product Manager, Analyst, Dublin location_on Dublin, Co.
Dublin, Ireland
OUR IMPACT
Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals.
Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
Our direct-to-consumer business provides digital solutions that help customers save and invest.
Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers.
Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.
YOUR IMPACT
Marcus by Goldman Sachs is looking for a commercial and customer-focussed Product Manager to join our growing team.
The ideal candidate has good knowledge of retail deposits markets, possesses high quality product management skills, partnering and collaborating with various teams, and providing analysis powering decision-making.
As an important member of the team, you will be working closely with leadership, and your contributions will be key in successful product management and performance.
Effective stakeholder management is another crucial aspect of the role.
In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and provide high quality analysis driving decision making.
Your expertise in fostering cross-functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements.
What you'll do:
Contributing to the design and management of deposit products through their full lifecycle to meet customers' needs and deliver a best-in-class experience, leveraging digital channels
Driving savings product initiatives and making recommendations to enhance customer and product proposition
Leading & supporting delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes
Maintain a full understanding of relevant compliance and local market regulatory issues
Monitor product performance and analyse existing customer behaviour to recommend changes
Maintain and manage forward looking view to develop and refine the savings product range
Support development of detailed business cases to support future proposals
Maintaining and refining roadmap/backlog of savings change items
Developing and monitoring risk metrics, identifying issues and making recommendations to ensure fair treatment of customers
Support execution of campaign activity to engage, retain & increase balances across the customer base
Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan
Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels
Proactively identify and recommend ideas to drive growth for innovation and /or alternative channels
REQUIREMENTS
At least 3 years of retail banking experience in a savings product role in retail banking either within a large incumbent/direct bank/fintech
Subject matter expert in savings products including interest rate / pricing dynamics
Experience of working in a product team on both technical and commercial aspects of the product
Good knowledge of banking, trends, consumer behaviour and relevant local regulations
Proficient use of Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint.
Experience of working and delivering in an agile environment
Bachelor's degree ideally in a relevant field (marketing, financial services)
Self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment
Proven ability to lead by example, with a positive attitude
Excellent communication, presentation and interpersonal skills
Good analytical, problem-solving, project and program management skills
Ability to balance tactical implementation/execution and support wider team with strategic activity
Ability to collaborate with various business partners and stakeholders
Ability to manage change and work in a fluid & ambiguous environment
Ability to develop excellent relationships at all levels within an organization
Ability to effectively support multiple projects at the same time and lead end to end execution of critical business processes such as interest rate changes
Strong sense of detail and urgency, with the ability to motivate others to deliver
Goldman Sachs Equal Opportunity Employer
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
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