Overview
FS Business Consulting - Business Transformation - Senior Manager - Programme Manager - Dublin at EY. Location: Dublin. Availability: Full Time - Permanent. VISA sponsorship: Not available. Business Area: Business Transformation.
Your Key Responsibilities (EY PMO Lead)
Within FSO Business Consulting and our Business Transformation Delivery practice, you will work as part of a high-performing team of problem solvers with extensive consulting and industry experience, helping financial services organisations solve their complex business opportunities and challenges from strategy to execution. As a Programme Manager you will:
* Be responsible for building valuable relationships with our clients and developing a track record of delivery that is recognised throughout the market.
* Deliver key strategic programmes for FS Consulting clients, ensuring service quality on one or more engagements at a time, leveraging knowledge and sector experience to deliver Business, IT and Regulatory driven transformations.
* Manage the overall programme end to end within the scope, quality, time and budget terms of reference and in accordance with EY and client programme management standards.
* Work with the Programme Director and client programme leadership, business and technical leads, operational risk and internal audit teams.
* Own the delivery relationship with the client.
* Provide oversight and direction for the PMO Team, Workstream Leads and Project Managers.
* Represent the programme at governance sessions and EY internal meetings (Account Level, Competency meetings, etc.).
* Tailor and present key messages and updates to multiple stakeholders.
* Maintain an understanding of programme costs, forecasts and actuals and manage the programme master resource list.
* Ensure PMO processes (including billing and invoicing) are carried out by the relevant PMO team members.
* Provide regular status reporting and governance updates for the programme (e.g., Steering Committees); track key qualitative and quantitative metrics of delivery.
* Resolve or escalate programme-level issues and inter-programme dependencies.
* Leverage EY’s capabilities across Business, Technology, People and Risk Consulting practices and collaborate with a global network to develop innovative solutions.
Your Key Responsibilities (EY Consulting Senior Manager Rank)
* Support EY FSO Business Consulting business development activities, including proposals, thought leadership, and input for client events.
* Support EY Business Consulting operations ensuring metrics for utilisation, timesheets and related engagement management processes are met.
* Manage and coach junior resources, supporting their development and performance management processes (LEAD).
* Navigate ambiguous problems, define client needs, and propose value-adding solutions.
* Write concise documents suitable for C-suite review with minor partner/Director oversight.
* Deliver presentations to C-suite clients and respond to live feedback.
* Support colleagues with presentations and ad-hoc requests.
* Manage difficult C-suite client stakeholders with confidence and reassurance.
* Independently lead complex engagements from inception to completion, aligning with the client’s strategic objectives.
* Manage engagement revenue and billing related to programme or project work.
* Develop our people through mentoring and building high-performing cross-service line teams.
* Shape solutions for complex problems by leveraging EY’s cross-service line and EMEIA capabilities.
* Act as a trusted advisor to executives, providing tailored insights that shape the client’s broader strategic agenda.
* Ensure service quality best practices and standards are delivered on engagements, aiming for planned margins and adherence to firm standards (ETCs, billing, recovery).
* Contribute to thought leadership and practical implementation experience in Business Transformation.
* Guide and mentor delivery teams with hands-on experience in implementing Business Transformations.
* Create thought leadership content (blogs, interviews, speaking at conferences) to build the team’s reputation.
Decision Making
* Identify and make decisions with significant project impact; escalate unresolved decisions within the project governance structure.
* Stay deadline-driven, highly organized, and able to multi-task.
Problem Solving
* Demonstrates advanced problem-solving ability including logical reasoning and creative thinking to untangle complex issues.
* Communicate complex ideas effectively, verbally and in writing.
* Lead problem solving and issue management for project deliverables.
* Ensure adherence to EY or client delivery methodologies and address deviations.
* Influence and contribute to continuous improvement of methodology.
Collaboration
* Team player who can also work independently.
* Collaborates across the organisation and with external stakeholders, including regulatory bodies.
* Identify and manage cross-functional interdependencies.
Level of Influence
* Influences and negotiates project outcomes with senior stakeholders across multiple functions.
* Prepare and present analysis, insights, and recommendations to support governance decisions.
* Comfortable managing client stakeholders in a consultancy environment.
Technical
* Demonstrates advanced proficiency in Excel and related tools for analysis, financial modeling, and business case development.
* Experience with project and portfolio management tools (e.g., Clarity) is preferred.
* Shows deep knowledge to solve complex problems and is recognized as a leader in the domain.
Skills And Attributes For Success
To qualify for the role, you must have:
* 12+ years of senior-level experience in consulting and delivering large-scale complex change programmes, especially within Financial Services (Banking, Insurance).
* Experience in a matrix-managed organisation.
* Primary degree.
* Experience in establishing, training and managing teams of staff, contractors, and strategic partners.
* Strong financial background including business case development and governance.
* Excellent communication skills tailored to diverse audiences.
* Deep functional expertise with relevant accreditation in the allocated programme/domain (e.g., Credit, Risk, Finance).
* Proven track record delivering business value as a senior Programme Manager.
* Ability to take a big-picture delivery view and work across contracts and engagement approaches.
* Experience delivering large-scale Business Transformation programmes across internal client teams.
* Experience aligning business and IT, crossing silos to deliver sustainable, agile, and reusable solutions.
* Accreditation and practical experience with Project Management approaches (PRINCE II, Agile, PMI/PMP).
* Programme and Project Management track record with a blue-chip firm or delivery lead role.
* Comfort working with client executives and senior management.
* Experience in Banking, FMCG, Technology, Health, etc.
Ideally, you will also have
* Experience in Digital Transformations, Agile Delivery Methods, Business Design, Regulatory Change.
* Project Management and/or Agile certification (e.g., PRINCE2, Scrum Master).
* Experience using project and portfolio management tools (e.g., Clarity).
* Management Consulting experience is desirable.
What We Look For
* Passion for reaching potential and excelling in your career.
* Energy, enthusiasm and courage to solve complex problems and enjoy variety.
* Commitment to integrity, respect, teaming, and inclusiveness.
What Working At EY Offers
EY offers a competitive remuneration package with a comprehensive Total Rewards program, flexible working options, and benefits to support health, well-being, savings and discounts. Benefits include:
* Support and coaching from engaging colleagues
* Opportunities to develop new skills and progress your career
* Hybrid working and flexibility to manage your role
Inclusion & Diversity
We are committed to an inclusive environment where differences are valued, practices are equitable, and everyone feels a sense of belonging. EY values diverse perspectives and is an equal opportunities employer. Reasonable accommodations are offered at every stage of recruitment.
About EY
As a global leader in assurance, tax, transaction and advisory services, EY helps clients shape the future with confidence. The exceptional EY experience lasts a lifetime.
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