Server Engineer | Data Center Operations, DCO
Job ID: ******* | Amazon Data Services Japan G.K.
Overview
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AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
Key Responsibilities
Work as part of the Operations team, primarily responsible for the maintenance and upkeep of the data center infrastructure.
Install and remove server racks, repair various IT hardware and network components, and respond to emergent situations affecting operations.
Meet customer service level agreements by resolving problems and serve as the first line touch point for hardware troubleshooting and technical issues.
Perform on-call duties and assist in scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
Understand and apply policies and procedures, including safety and security, within your department.
Contribute to documentation on technical issues through root cause analysis for operational issues, and contribute to process improvement initiatives relevant to the data center environment.
Assist in training less experienced team members as needed.
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About the Team
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in this job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Basic Qualifications
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Preferred Qualifications
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Linux(RHCSA?CCNA??????)/?????????????????????????(Bash?Python?)?
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Experience with ticketing systems, escalation procedures and data center facilities.
Understanding of maintenance windows and change management.
English & Japanese communication skills.
Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.).
BA/BS in technical field or equivalent practical experience.
Equity and Accommodations
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted:
December 25, **** (Updated about 2 hours ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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