Homewares Quality and Assurance Manager Job Description
As a Homewares Quality and Assurance Manager, you will play a vital role in ensuring the highest standards of quality and safety across all product categories. This is an exciting opportunity to join our team as we continue to grow and expand our business.
Responsibilities:
* Work closely with buying teams, designers, and suppliers to ensure new products and packaging meet commercial viability and compliance requirements.
* Attend pre-production meetings to review selected products and provide feedback on performance, presentation, and customer expectations.
* Oversee all aspects of home product testing on our portal, including failed test results.
* Take a hands-on approach with suppliers regarding sample sealing processes, risk assessments, critical paths, fabric inspections, and gold seal samples.
* Communicate approvals and rejections to suppliers and internal teams.
* Provide regular updates to stakeholders on sample submissions, customer complaints, and competitor product comparisons.
* Establish and maintain the homewares supplier manual to ensure brand performance standards are up-to-date, consistent, and comprehensive.
* Develop supplier relationships to ensure product consistency across the supply base for quality, finish, packaging, and safety.
* Hold suppliers accountable for performance on sampling, testing, and inspection dates.
Requirements:
* Experience in a similar role, with 3+ years of experience working in a related field.
* Enthusiastic team player with excellent communication skills and a collaborative attitude.
* Organized, with the ability to prioritize multiple tasks and exceptional attention to detail.
* Confident decision-maker who is not afraid to seek advice when needed.
* A strong communicator with the ability to present confidently via email, audio conferencing, and face-to-face interactions.
* Ability to work effectively in a high-volume, fast-paced environment.
Benefits:
* Competitive salary
* Comprehensive benefits package, including employee discounts
* Opportunities for professional development and career growth
* Dynamic and inclusive work environment focused on sustainability and innovation
Join our dynamic team today and take advantage of this exciting opportunity to make a real impact in the homewares industry.