Are you ready to elevate your career in
Residential Tenancy Property Management
? This role offers the chance to join a dynamic team where your skills and dedication will be highly valued. The position promises a rewarding environment that prioritises professionalism, teamwork, and excellence.
Role Overview:
The Residential Property Manager will play a crucial role in delivering exceptional service to clients. This position demands a proactive, solution-focused individual capable of thriving in a bustling office setting. This is a 'Tenancy' position, not a 'Block' Property Management position.
Key Responsibilities:
- Tenancy Management: Oversee all tenancy administration aspects for landlords, ensuring compliance with lease terms, statutory requirements, and internal procedures. Serve as the primary contact for tenants throughout their tenancy lifecycle.
* Reporting: Prepare and present regular performance reports to stakeholders.
* Tenant Relations: Address tenant inquiries and requests promptly, ensuring high levels of satisfaction.
* Financial Oversight: Track rental payments and manage arrears efficiently, implementing timely follow-up actions.
* Maintenance Coordination: Identify and address maintenance issues, liaising with contractors to obtain competitive quotes and oversee necessary repairs.
* Move-Out Management: Coordinate tenant move-outs and facilitate utility transfers seamlessly.
* Property Preparation: Prepare properties for re-letting in collaboration with the Lettings Team, ensuring readiness for new tenants.
* Performance Optimisation: Work towards achieving optimal results in new lettings, occupancy levels, and lease renewals.
Qualifications:
- Licensing: Must possess a relevant PSRA C licence.
* Experience: Minimum of 3 years of direct experience in residential tenancy management.
* Legislative Knowledge: Strong understanding of landlord and tenant legislation, RTB regulations, and statutory property obligations.
* Communication Skills: Exceptional verbal and written communication abilities, with strong negotiation skills.
* Technical Proficiency: Proficient in Microsoft Office Suite, particularly MS Word and Excel.
* Client Engagement: Demonstrated confidence in engaging with clients and tenants both in person and over the phone.
* Relationship Building: Ability to cultivate long-term relationships with landlords and tenants.
* Work Ethic: A proactive approach with attention to detail, capable of working independently while contributing to team goals.
This role is ideal for someone who thrives in a fast-paced environment and is committed to delivering high-quality service. If you meet these qualifications and are eager to make a meaningful impact, this could be the perfect next step in your career.
For more information on this role or to apply for the position, please contact Ben Lillington-Lester from Engage People on or email
Desired Skills and Experience
Residential Tenancy Property Management