Team Lead
We are seeking an experienced and results-driven Team Lead to oversee a busy, customer-focused team in Dublin. The successful candidate will possess strong leadership skills, a proven track record in retail, and the ability to motivate and develop their team members to achieve sales and service targets.
Key Responsibilities:
* Lead, motivate, and develop the team to achieve sales and service targets
* Deliver outstanding customer service both in-person and over the phone
* Work closely with senior management to implement business strategies and plans
* Monitor performance metrics and drive continuous improvement across the team
* Maintain high standards in merchandising, store presentation, and administration
* Ensure all company policies, procedures, and controls are consistently followed
* Act as a role model for commitment, enthusiasm, and professionalism
Essential Skills & Experience:
* Strong leadership experience, ideally in retail or FMCG environments
* Excellent people management and team-building skills
* Strong commercial acumen with the ability to overcome obstacles
* Basic accounting and IT knowledge
* Exceptional communication and interpersonal skills
* Flexible, proactive, and confident in a customer-facing environment
Benefits:
* Competitive salary structure
* Performance-based bonus
* Excellent benefits package