Location: Dublin (Hybrid – office based 50% of time)
About the Role
Royal London Ireland is currently recruiting for experienced Medical Underwriters in Life, Serious Illness and Disability to join the team on a permanent basis. This is an excellent role, and it will focus on day‑to‑day underwriting. The ideal candidates will hold backgrounds of Life, Serious Illness and Disability underwriting experience with the ability to operate confidently in a fast‑paced, decision‑driven environment.
Key Responsibilities
Proven underwriting experience.
Underwrite individual Life, Serious Illness and Disability products in line with underwriting authority and company philosophy.
Manage and respond to broker queries efficiently, providing clear, professional underwriting decisions.
Provide training, guidance, and ongoing support to Junior Underwriters along with managing the case clinic with colleague queries.
Contribute to and support ad‑hoc projects as required.
Engage with brokers through visits or other appropriate channels to support relationships and business objectives.
Build and maintain effective working relationships across all areas of the business, both internally and externally.
Attend broker visits or team webinars.
Functional / Technical Knowledge and Skills Required
Underwriting authority for standard and substandard risks across Life, Serious Illness, and Income Protection products.
Strong capability in assessing financial cases.
Diploma in Life and Disability Underwriting, QFA (desirable but not essential).
Detailed knowledge of medical terminology, conditions, and assessments.
Intermediate understanding of financial underwriting principles.
Up‑to‑date knowledge of current medical underwriting developments and market trends.
Personal Capabilities Required
Proven ability to assess medical conditions and determine appropriate severity and underwriting outcomes.
Excellent communication and negotiation skills, particularly when managing complex or sensitive cases.
Strong market knowledge with the ability to make commercially balanced decisions where appropriate.
Ability to build and sustain effective relationships across internal teams, brokers, and external stakeholders.
Capability to lead by example, including mentoring and developing others.
Demonstrated commitment to high standards of customer service.
Ability to work effectively under pressure, managing high workloads and competing demands.
Organisation and prioritisation skills, responding positively to multiple priorities and tight deadlines and working within agreed daily SLAs.
Regulatory and Statutory Responsibilities
Diploma in Life and Disability Underwriting, QFA (desirable but not essential).
Adherence to Data Protection and GDPR principles.
Completion of all mandatory e‑learning and compliance training.
Commitment to Treating Customers Fairly principles.
This is a hybrid role, requiring a minimum of two days per week in the office.
Controlled Functions – some of our roles are ‘controlled functions’ as defined by the Central Bank Reform Act 2010 and related regulations. If a vacancy is for a Controlled Function (CF), it will state this in the job title above. For CF roles, appointment will be conditional on Royal London Ireland being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank of Ireland and the Minimum Competency Code Requirements, as applicable for the role.
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