GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customers' lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
Our Department in Brown Thomas Limerick store is currently looking for a Sales Consultant to join their team on a Part Time basis, contracted hours, 22.50 hours per week.
The BTA Sales Consultant will deliver an exceptional, personalised customer experience that reflects our luxury brand identity. You will act as a trusted advisor, building long‑term client relationships, driving sales, and ensuring service excellence across every interaction. The successful candidate will embody the values of Brown Thomas Arnotts, demonstrating emotional intelligence, product expertise, and a passion for exceeding customer expectations.
Key Responsibilities
Deliver exceptional customer service, anticipating needs and tailoring recommendations to drive sales
Achieve and exceed individual and team sales and service targets
Provide expert product knowledge across multiple categories and stay informed on brand launches
Accurately process transactions, loyalty sign‑ups, and returns
Collaborate with stockroom, online, and concessions to ensure seamless operations
Participate in training and coaching to enhance product knowledge and service skills
Promote adoption of digital tools (CRM, WhatsApp clienteling, stock locators)
Maintain compliance with company policies, procedures, and data privacy
KNOW WHAT WE'RE LOOKING FOR
Retail experience
Strong customer service skills
Worked in a fast‑paced environment
Effective communication
Target driven
Self‑motivation
A people person
Passion for our brands and our products
Flexibility
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits
EEO STATEMENT
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and/or membership of the Travelling community.
Email: careers@brownthomas.ie to request accommodation.
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