We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence.
At Dermalogica we are on a mission to change and revolutionise this industry.
Our Brand DNA
We achieve this through three core pillars: Education, Personalisation, and Human Touch.
Your Role as a Retail Skin Therapist
You will be at the true heart of our stores and counters, responsible for empowering and educating customers to achieve their best skin possible.
This requires an exceptional level of customer service, combined with a personalised and educational approach to every conversation.
* You will take your customers on a journey, advising, listening, and connecting with them throughout every touch point.
* Every service must include a skin care programme, comprising both treatment and homecare to achieve goals.
* You will create a partnership with your customer, sharing your treatment plan, educating and linking recommended homecare.
* You will own monthly targets, set for the location, including individual and location targets and daily goals achieved.
* As a Retail Skin Therapist, you will cover counter duties, including Face Mapping, which gives you the opportunity to understand client needs and concerns, show expertise, offer education, and empower the customer to feel confident in their own skin.
* Maintain the treatment area and other work areas in a professional manner, stocking shelves, cleaning, and replenishing products.
About You
We are looking for inspirational top talent who already hold a Level 3 Beauty Therapy qualification (including electrical facial modules) or equivalent. We also require a Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels.
You will ideally have had some experience as a Sales Advisor in a fast-paced environment within Retail, Beauty, or FMCG.
We need someone with a passion for skin health like no one has ever seen, who can inspire others.
What's in it for You?