Job Title: IT Support Specialist
We are seeking a skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to employees, ensuring the smooth operation of our IT systems.
About the Role
The successful candidate will have excellent communication skills and be able to follow structured troubleshooting procedures to resolve issues. They should also have good knowledge of hardware, software, and operating systems.
Main Responsibilities:
* To provide technical support and assistance to employees on all aspects of computer use including setup, configuration and maintenance;
* To assist with the installation, configuration and maintenance of hardware, software and operating systems;
* To troubleshoot common hardware, software and connectivity issues;
* To maintain accurate documentation of procedures and configurations;