Job Title: Administrative Healthcare Coordinator
Job Description
We are seeking an experienced administrative professional to join our team as a Medical Secretary. This is an exciting opportunity to work in a fast-paced, dynamic environment and provide exceptional support to healthcare professionals.
Key Responsibilities:
* Manage patient appointments, clinics, and scheduling for consultants with attention to detail and accuracy.
* Act as first point of contact for patients, handling calls and emails with professionalism and empathy.
* Prepare correspondence, medical reports, and clinical documentation to high standards.
* Maintain accurate and up-to-date patient files while ensuring confidentiality at all times.
* Provide administrative support to consultants and medical staff, prioritizing tasks effectively.
* Liaise with hospitals, GPs, and healthcare providers to ensure smooth service delivery and maintain excellent relationships.
Requirements:
* 3 years experience in a similar role, preferably in a hospital setting, is essential.
* i Med Doc system experience is required.
* Strong typing and IT skills, including MS Office, are necessary for success in this role.
* Excellent communication and organisational abilities are vital for providing exceptional support to healthcare professionals.
* Able to remain calm and professional when dealing with sensitive situations, maintaining a high level of discretion.
* Commitment to confidentiality and delivering outstanding patient service is expected.
What's on Offer:
* A competitive salary package.
* A supportive, professional work environment with opportunities for growth and development.
* An onsite role with free parking and nearby amenities.