Haven House, Morning Star Avenue, Dublin 7, D07 WF50
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
The role: To provide a critical service in 24‑hour short‑term residential services to adult men and women experiencing homelessness. Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues. This role is completely client focused, consistently seeking the best outcome for those we work for.
Key Responsibilities
* To implement the case management system and engage in one‑to‑one work with a specific allocated case load, from referral stage to disengagement. This includes HNA assessment, developing and implementing a comprehensive support plan, updating the PASS system, advocating on behalf of the client, arranging meetings, linking the client into appropriate services and assisting each client in finding a long‑term home.
* To engage with and build professional trusting relationships with individual service users, treating them with dignity and respect, and working within the values of Crosscare.
* To carry out all duties connected with the operation of a residential service, resolving conflict, responding to health issues, premises management, taking referrals, welcoming and engaging with residents.
* To liaise with and advocate to a broad range of external service providers in addition to internal services.
* To work effectively as part of a team and be open to reasonable requests from the Project Leader/Deputy to ensure effective working relationships and responses to residents.
* To work within the policies of Crosscare and the standard operating procedures of the project.
* To assist and contribute to the quality agenda to ensure consistent delivery of service and quality standards are adhered to in the project.
* To perform all administrative duties relating to the role to ensure that the project runs smoothly.
* To observe all health and safety policies of the project and be involved in continual quality improvement to ensure the security of the building is maintained at all times, day and night.
Essential Requirements
* Minimum BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology or equivalent full Level 7 awarded by the National Qualifications Framework (NQF) QQIOR.
* Applicants with a minimum of 5 years employment in a directly transferable post will be considered for the post if they have completed the DCU Homeless Intervention & Prevention or Care & Case Management Certificate course and/or an NFQ Level 6 in Addiction Studies and have demonstrable additional training as detailed below.
Experience Required
* A minimum of 1 year relevant employment working with a similar client group.
* Internal candidates: a minimum of 6 months relevant employment working with a similar client group.
Desirable
* Work experience and employment in homeless services, addiction services, residential services, community and/or the youth work sector.
* Additional relevant training.
* Sector: human health and social work activities.
Career Level
* Experienced [Non-Managerial]
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