Position Title: Head of SalesReporting To: Managing DirectorLocation: KildarePurpose of the RoleThe Head of Sales will have overall responsibility for the development of the Company’s sales strategy in co-ordination with the Managing Director, and implementation of that strategy within the company.Initially, the Head of Sales will maintain customer support to existing accounts and prospective new accounts. S/he will also be responsible for future sales development and organising and/or assisting in promotional work such as trade shows and social events. At all times this must be achieved in conjunction with the company ethos of maintaining a high standard of quality and customer service.As the company develops, the Head of Sales will communicate the need for additional resources as they occur and implement the recruitment, training, and management of these junior staff. It is expected that this role will develop and change as the company and business scales.Key Duties & ResponsibilitiesEvaluate the current sales pipeline and identify areas for improvement and efficiencyDraw up a strategic sales plan each year to identify how the requirements of the Company will be achieved over the next 12 monthsAssume management of current Sales Administrator and support and develop her roleManage & maintain a good relationship with existing accounts, servicing their queries and providing sales and technical support as requiredAssessing applications and problems on site and offering reliable advice for solutions which best benefit the customerIdentifying further new sales opportunities within existing clientsRecover Sales from customers which we have previously traded withIdentify new sales customers and markets and development of these potential salesPreparation of Quotations and Tenders to support this sales workAssist with the preparation and presentation of group sales contractsAssist with the preparation and presentation of maintenance ContractsFollow up on Sales and identify the best method of closingIdentify any marketing material required and implement the design & publication of these materialsCommunicate to customers sales opportunities or new developments relating to CKF online database & AppAction any sales opportunities which may occur arising from site surveys carried out on the CKF AppOrganise and/or assist with any trade shows, social events, factory visits or other outside events in which the company may choose to participateAssist with any News or editorial content which the company may choose to publishWhere necessary, collect payment from customers where site visits are requiredAssist in the fulfilment of sales where further communications are required by the customerAssist in the costing of Invoices arising from sales within your remitCreation of Service tickets in the Site Diary and liaising with the site crew if necessary to ensure that the service is carried out correctlyCreation of a Month-end report & review meeting with the director to monitor ongoing sales processesIdentification and assessment of any strategic partners which can provide value to the companyMarket Feedback and assistance when setting pricing levels for various productsMarket Feedback and assistance relating to any Health & Safety issues which may impact upon future salesMarket Feedback relating to the level of service achieved by CKF crewsIdentify training requirements of new sales staff at any point in the future and conduct on-the-job training/coaching to ensure upskilling of staff. Arrange other external training where necessaryManagement of any future staff including communication of goals, management of KPI’s and leadership of the sales areaThis role will require regular visits to customer sites. Each month must include a minimum of 12 days of site visitsPERSON SPECIFICATIONHead of SalesDegree/Diploma in Mechanical Engineering or SimilarComprehensive understanding of mechanical systems and ideally conveyor systemsSales experience at senior management levelExcellent communication, negotiation, and analytical skillsExperience of selling in plant/machinery sector (or similar)Previous experience of improving a Company’s market position and thereby achieving financial growthExperience of identifying medium to long-term strategic Sales goalsExperience of building important long-term customer relationshipsProven ability to identify business opportunitiesExcellent interpersonal and communication skills, including good negotiation skills with proven experience of closing significant sales and winning high-level accountsExtensive knowledge of current market conditions and regular updatingStrong sense of team and actively seeks to consult and collaborate with the internal team to increase sales opportunities and thereby maximize revenue for the CompanyProven success in developing and maintaining a sales pipeline – prospecting for potential new clients and turning this into increased businessExperience of researching and building relationships with new clientsInnovative – always looks for new ways of promoting and selling brand and productsExperience of setting up and running meetings between client decision makers and company management as appropriateOrganised approach to work: plans approaches and pitches - working with team to develop proposals that relate to clients’ needs, concerns, and objectivesExperience of pricing productsPossess a can-do attitude and flexible work ethicDemonstrate resilience and composure under pressureStrong computer skills including experience of inputting and analysing computer data, generating/writing reports and presenting findings
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