Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
* Track and Trace shipments.
* Prepare, handle, and process shipment documentation - including house and master air waybills, commercial documents, and customs/regulatory documents.
* Accurate and timely data entry into our operating system.
* Dispatch freight.
* Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
* Monitor reports.
* Accurate and timely client billing.
* Contribute to maintaining strong service provider relationships - airlines, trucking companies, and others.
* Maintain compliance standards at all times - including internal policies and procedures, external government regulations, and customer requirements.
* Meet key performance indicators to support department, branch, product, and company goals.
* Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
* Training and Development - must obtain required 52 hours of annual training.
Qualifications:
* Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
* Strong organizational and prioritization skills are critical.
* Must have the ability to work independently and in a team environment.
* Proficient computer skills - Outlook, Excel, Word, PowerPoint.
* Proven background for excellent attendance.
Expeditors offers excellent benefits.
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