Job Title: People Operations SpecialistContract Duration: 6 monthsLocation: Dublin(Hybrid)We are looking for aPeople Operations Specialistto support and enhance the end-to-end employee and candidate journey across a global organisation. In this role, you will be a key partner to Talent Acquisition, HR Business Partners, and Centres of Excellence, helping deliver efficient, people-centric HR operations at scale.What you'll doBuild and maintain strong working relationships with Talent Acquisition, HR Business Partners, Centres of Excellence, people managers, and employeesAct as a People Operations partner to recruiters, providing operational support across the hiring lifecycle, including interview scheduling, coordination, and TA process supportSupport Talent Acquisition Operations to ensure smooth execution of hiring activities and a positive recruiter and candidate experienceManage and prioritise Tier 1 and Tier 2 HR cases across time zones, ensuring SLA adherence and high-quality service deliveryExecute global People Operations processes aligned to People Products, including offer letters, contracts, employee data processing, policy guidance, learning platform support, and live agent/chat servicesEscalate HR cases when required, using sound judgment to mitigate SLA risks and ensure timely resolutionPromote employee self-service by leveraging and maintaining internal knowledge base contentEnsure high standards of data integrity across HR systems and documentationPerform audits and validations of HR case transactions as requiredIdentify process improvement opportunities and provide feedback to team leadership to reduce risk and improve efficiencySupport projects, User Acceptance Testing (UAT), and the development of SOPs and response templatesWhat we're looking for2–4 years' experience in HR Operations or a centralised HR/customer support environment supporting global teamsStrong understanding of HR processes, tools, and HR technologyExperience working in a fast-paced, high-volume, global environmentProven experience supporting HR operations within the EMEA regionStrong organisational, communication, and stakeholder management skillsHigh attention to detail and a process-driven mindset