At The K Club, we are currently seeking a Front Office Duty Manager to join our wonderful Front Office Team. This is a fantastic role for someone looking to take the next step in their career into a management role.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination secreted away in lush Irish countryside yet on Dublins doorstep we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.
At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.
We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.
Heres how youll bring the K Clubs trailblazing vision to life:
* To support the Front Office Manager in maintaining the day-to-day operations of the Front Office Department
* To train, develop and motivate the Front Office Team
* To be responsible for guest billing, ensuring all activities etc. are charged correctly
* To respond to our Guests requests by accurately assessing the guest's needs, and tailoring the outcome to achieve maximum guest satisfaction
* To represent the Team at internal meetings & briefings when required
* To work closely with the Reservations Team to ensure all details are correct
* To provide support to the Reservations Team when needed
* To provide support to the Accommodation Team when needed
This is how we see you:
* Previous experience in a Front Office role is essential
* A Hospitality Management or similar degree
* A motivator with great communication skills
* A passion and genuine interest in customer service
* A friendly team player with an ability to work well under pressure
* Experience working with Opera is advantageous
Whats on offer?
* Staff transport to work outside public transport hours within the local area
* Ongoing investment in your personal development with access to internal and external training programmes
* Fantastic opportunities to progress your career
* Monthly recognition programme
* Employee Assistance Programme
* Monthly service charge payment
* Bike to Work Scheme
* Discounted local gym membership
* Social events
* Uniform
* Meals while on duty
* Discounts on stays at the resort and on Food & Beverage for you and your family and friends
* Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
The Human Resources Team
The K Club
Skills:
Customer Service Front Office Assistant Manager
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