Job Title: Wellness Operations Manager
Job Description
The successful candidate will oversee the day-to-day operations of a sauna facility, ensuring a clean, safe, and relaxing environment for guests. This includes managing staff, equipment, and experience.
Required Skills & Qualifications
* Previous experience in operations and facility management (2+ years preferred)
* Strong leadership and team management skills
* Excellent interpersonal and customer service abilities
* CPR and First Aid certification (or willingness to obtain)
* Strong organisational, time management and problem-solving skills
Benefits
This role involves coordinating with the maintenance team for regular inspections and prompt repair of equipment. The ideal candidate must be comfortable working in warm, humid environments and have their own transport. Additionally, they should possess physical stamina for standing, walking, and light lifting.
Other Requirements
The successful candidate will develop strategic partnerships with corporate and hospitality clients to promote the venue as part of employee wellness programmes and guest experience offerings. They will also maintain a calm, professional atmosphere consistent with a wellness-focused brand.