Company DescriptionCourtmacsherry Hotel & Coastal Cottages is a family-owned destination in the heart of West Cork, renowned for its blend of Victorian charm and modern amenities. With over a century of hospitality, the hotel offers elegant seaside accommodation, delightful dining options featuring locally sourced Irish cuisine, and stunning venues for memorable events. Guests can enjoy a range of activities, from exploring the Seven Heads Peninsula to dolphin and whale watching. The hotel is committed to providing exceptional service, ensuring every guest experiences the best of Irish hospitality.Role DescriptionThis is a full-time, on-site Receptionist role located in Courtmacsherry. The Receptionist will be responsible for welcoming guests, managing check-ins and check-outs, handling reservations, answering phone calls, and addressing guest inquiries. Additional day-to-day tasks include performing general clerical duties, coordinating with other staff to provide excellent customer service, and ensuring the reception area is well-organized and professional.QualificationsStrong Phone Etiquette and proficient handling of receptionist dutiesClerical Skills such as data entry, filing, and maintaining recordsExcellent Communication and interpersonal skillsProven Customer Service experience, prioritizing guest satisfactionAbility to multitask effectively and maintain a welcoming demeanorAttention to detail and organizational abilitiesProficiency with office software and reservation systems is an advantagePrior experience in hospitality or a similar role is highly desirable