Job IntroductionService Operations Manager - Tigers ChildcareMultiple Locations | Full-time | Permanent | €26.44 per hour At Tigers Childcare, we don't just hire for roles - we hire for impact. This Service Operations Manager role plays a key part in supporting our Centre Managers and ensuring children and families experience consistently high-quality care across our services.This is a permanent, offering an opportunity to make a meaningful contribution at senior operational level within one of Ireland's leading childcare organisations.Why We Do What We DoTigers Childcare creates exceptional environments where children thrive through play, exploration and meaningful relationships. With 33 centres and growing, we're one of Ireland's leading childcare providers - committed to quality, inclusion and continuous improvement.The same values that guide how we support children - curiosity, care, consistency and high expectations - shape how we support our teams. At Tigers, we invest in your development, prioritise wellbeing, and make sure everyone feels they belong.How You'll Make An ImpactProvide operational leadership, guidance and day-to-day support to Centre Managers to ensure high-quality, consistent service deliverySupport effective colleague deployment, performance management and team motivation across servicesAct as the lead contact for safeguarding matters, behaviour management issues and escalated complaints, ensuring all matters are handled promptly and in line with policy and statutory requirementsWork closely with the Quality, Compliance and Support Team to embed best practice in early years and school-age servicesContribute to continuous improvement initiatives, risk management and organisational collaborationProvide regular operational reporting to the Managing Director of Operations and support an integrated, organisation-wide approachWhat You'll Need To SucceedMust-HavesMinimum 5 years' experience in a leadership role within Early Years EducationStrong knowledge of early childhood development, contemporary practice and the school-age quality frameworkProven ability to support and lead managers in a multi-site environmentExcellent communication, organisation and decision-making skillsAbility to manage complex workloads independently while working collaborativelyHigh attention to detail and strong follow-throughProficiency in Microsoft Office (Outlook, Teams, SharePoint, Excel, Word, PowerPoint)Fluent English, written and spokenNice-to-HavesRelevant third-level qualification in Early Childhood Care and EducationAdditional leadership or management qualificationsExperience working in a multi-site childcare organisationThe Perks, the Pay, and the PurposeWhat The Role Offers YouA senior operational role with real impact on children, families and colleaguesA supportive, values-led organisation with strong leadership collaborationThe opportunity to contribute at strategic and operational level during a key periodA role where professionalism, sound judgement and care are genuinely valuedSalary & BenefitsRate of pay: €26.44 per hour Annual leave in line with company policyMileage and expenses as applicableAccess to organisational supports and CPDLet's Build Something Brilliant TogetherIf this sounds like your kind of role, we'd love to hear from you. Apply via our careers page.All roles are subject to Garda Vetting and reference checks in line with regulatory requirements and Tigers Childcare's Safeguarding Policy. Tigers Childcare is an equal opportunities employer and is committed to diversity and inclusion in the workplace.