Technical Support Specialist
About the Role:
We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our support structure, you will be responsible for providing exceptional technical support to our customers.
* Resolve customer technical issues through troubleshooting, research, and collaboration with peers.
* Partner with engineering teams to resolve complex issues and provide solutions that meet customer needs.
* Create knowledge articles to share best practices and improve overall product quality.