We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.The hours for the role vary from 8am - 11pm, with the option of early, middle and late evening shifts to ensure the team is fully covered at all times.The role will be inclusive of weekend work.Previous Receptionist Experience would be beneficial to this available role.Key ResponsibilitiesTo ensure the smooth and efficient running of reception, to ensure all guests are warmly and efficiently looked after during their experience in the hotel.To ensure effective controls are implemented and adhered to, regarding making appointments, guests accounts, cash and other general duties.To deal with customer comments & feedback as per standard.Answering the telephone with the appropriate manner and responding to all messages.To ensure that all service provided by you is in accordance with your department procedure.
To have full knowledge of all hotel facilities and opening hours.What are we looking for?
Have good organisational skills and a professional attitudeA professional telephone mannerProficient Computer skillsHave the ability to handle busy situations and manage workload effectivelyEffective listenerExcellent communicator and strong interpersonal skillsPrevious Receptionist experience an advantageExcellent Employee Benefits and Career Opportunities working with us:The Slieve Russell Hotel and Country Club is certified a Best Workplace Ireland in Hospitality & Great Place to Work 2025Benefits of working with us:Best Workplace Ireland in Hospitality 2025 for 4th year in a Row by Great Place to Work Ireland.Top 20 Large Best Workplace IrelandAwarded Great Place to Work Special Award 2025Outstanding Employer Gold 2025 Accreditation by Failte IrelandMenopause Excellence Workplace Best Champion Network 2024First Dementia Inclusive Alzheimer's Friendly Hotel in IrelandInvestors in Diversity Bronze - Centre of DiversityGold Award at Irish Accommodation Service Institute (IASI)Gold Awarded for our Environmental Sustainability in Tourism Industry awarded by 50 Shades GreenerDiamond White Flag for our Leisure ClubPGA Silver Flag for Golf Club & Club HouseFull training provided.Employee Discounts & IncentivesFull nutritious meals Provided.Free use of Gym & Leisure CentreActive Employee Health & Wellbeing Programme - Yoga, Mindfulness,Employee assistance Programme - free confidential helplineActive Employee Social ClubCompany Pension SchemeCompany Sick Pay SchemeCareer Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.If this sounds like the role is for you...
Do not hesitate to apply by contacting People & Culture Department on ******