We're looking for a tech-savvy and service-oriented IT Technician Support Specialist to join our support teamIf you enjoy solving technical issues, helping users, and keeping IT systems running smoothly, this role could be a great fit.What You'll Do: Provide first-level technical support for hardware, software, and network issues Troubleshoot desktops, laptops, printers, and peripheral devices Assist with system setups, installations, and user onboarding Diagnose and resolve basic network, email, and access issues Document support tickets, solutions, and system updates Escalate complex technical issues to senior IT staff when requiredWhat You Bring: Basic knowledge of computer systems, operating systems, and office networks Familiarity with Windows and/or macOS environments Strong troubleshooting and problem-solving skills Good communication skills and a customer-service mindset Ability to follow IT processes and handle multiple requests IT support, helpdesk, or technical support experience is a plus Certifications such as CompTIA A+, Network+, or ITIL are an advantageWhy Join Us: Remote-friendly or hybrid working options Flexible working hours Career growth into System Administrator, Network Engineer, or IT Manager roles Supportive and collaborative IT team Competitive pay and benefitsIf you're passionate about technology and enjoy helping others solve technical challenges, we'd love to hear from you. Apply now to join us as an IT Technician Support SpecialistHiring #ITSupport #TechSupportJobs #HelpdeskCareers #EntryLevelIT #JoinOurTeam