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Medical administrator / front of house receptionist (split role)

Dundrum
Occupop
Front of house receptionist
Posted: 23h ago
Offer description

Medical Administrator / Front of House Receptionist (Split Role)
Centric Health is one of Ireland's leading providers of integrated primary care services, supporting over 550,000 patients annually across more than 82 practices. We are seeking a professional, organised, and patient‑focused Medical Administrator to support both our clinical practice operations and Head Office front‑of‑house functions.
This is a varied role suited to someone who thrives in a busy environment, enjoys working with people, and can balance healthcare administration with corporate reception and facilities support.
Location: Centric Health Medical Practices (Dundrum / Churchtown/ Terenure/Sandyford / Stillorgan) & Support Office Intact House, Dundrum.
Contract: Fixed Term, Full‑Time (1 Year)
Hours: 37.5 hours per week, Monday‑Friday = 37.5 hours weekly
Location base: Intact Building, Sandyford Road, Dundrum, Dublin D16FC92 & other locations within a short commute
Benefits of working with Centric Health

Pension: The company will match a 5% employee contribution on a monthly basis.
Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.
GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
Indemnity: Indemnity is covered under the Company's policy.
Birthday Day Off
Maternity Leave
Paternity Leave
Flexible Working

Key Responsibilities
Centric Health Medical Practices & Front‑of‑house Support (Split Role)

Welcome patients, visitors, and staff in a professional and friendly manner.
Answer and redirect incoming calls and manage queries efficiently.
Schedule and manage appointments and meeting bookings.
Maintain visitor logs and reception records in line with company policies.

Medical & Administrative Support

Maintain patient records (GMS and private) in line with data protection requirements.
Prepare repeat prescription requests for GP review.
Scan, file, and update electronic documentation accurately.
Handle payments, receipts, and end‑day reconciliations where required.
Support clinical teams and the HR team with administrative duties as needed.

Office, Facilities & Operations

Manage post, deliveries, stationery, office and kitchen supplies.
Act as main point of contact for facilities at RSA House.
Liaise with contractors and third‑party providers.
Support diary management, meetings, catering, travel bookings, and taxis.
Manage building access, car parking permits, and fire evacuation procedures (training provided).
Maintain key reception and facilities documentation.

Required Experience & Skills

2‑3 years' experience in administration, reception, healthcare, or facilities roles.
Excellent communication and customer service skills.
Strong organisational skills with the ability to prioritise and multitask.
Proficient in Microsoft Word, Excel, Outlook, and office systems.
Professional, discreet, and confident dealing with people at all levels.
Flexible, proactive, and able to work both independently and as part of a team.
Excellent spoken and written English.

Centric Health is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workforce and welcome applications from all backgrounds.
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