Job Description:
We are seeking a skilled Field Support Specialist to join our team. As a key member of the IT department, you will be responsible for providing expert technical support to customers and clients across Dublin.
Your primary objective will be to ensure business continuity for our customer base by resolving technical issues in a timely manner. This will involve prioritizing, managing, and responding to helpdesk calls while traveling to various locations across Dublin as required.
Key responsibilities include:
* Prioritizing and managing helpdesk calls
* Providing on-site technical support
* Troubleshooting hardware and software issues
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