Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.
You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.
You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.
This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department as Assistant Restaurant Manager.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.
What do we have to offer you:
* Competitive Salary
* Career Progression
* Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels
* Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
* Unlimited access to our eLearning platform
* Increased holiday entitlement for long service employees
* Meals whilst on duty in our employee restaurant
* Employee Recognition Awards
* Employee Assistance Program - mental health and wellbeing support
* Complimentary provision and laundry of uniforms
Management responsibilities
* To ensure the smooth and efficient management of the Restaurant operations.
* To assist the other F&B outlets when required.
* To assist in supervising daily shift operations.
* To provide feedback to employees based on observation of service behaviors.
* To handle employee questions and concerns Handles employee questions and concerns.
* To ensure reservations for the Restaurant is managed correctly and to liaise with all relevant departments with regards to special request.
* To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
* To carry out departmental audits to ensure LHQA is achieved by all team members.
* To ensure that the Hotel's Vision & Mission statement is communicated to the team
* To ensure that service areas of responsibility are clean and well maintained (both front & back of house).
* To ensure that the ambience in departments (lights, music and temperature) are controlled.
* To report defective materials and equipment to the appropriate departments.
* Ensure that all new initiatives are implemented in the agreed time frame.
* To ensure that personal objectives are set and achieved on a yearly basis.
* To attend meetings as required.
* To ensure there is management presence at peak service times.
* To ensure a consistently high level of security is well maintained throughout the Hotel.
* To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
* To ensure departmental sales are achieved in line with the hotel budget.
* To maintain payroll in line with forecasted & budgeted targets.
* To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
* To provide support where necessary in other areas of the Hotel.
* To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
* To drive business results through revenue growth and cost savings efficiency.
* To interact with guests to obtain feedback on product quality and service levels.
* To handle guest problems and complaints, seeking assistance from supervisor as necessary.
* To ensure 'wastage costs' (i.e. breakage, spillage, etc.) are minimized.
* To maintain beverage cost within the budgeted targets.
* To create a market leading environment through product, people & profit.
* To monitor alcohol beverage service in compliance with local laws.
People
* To assist in the recruitment and selection of team members.
* To appraise all team members in accordance with the agreed appraisal procedure.
* To ensure that all team members comply with the employee handbook.
* To manage the Timepoint System for relevant departments.
* To ensure holidays, bank holidays and lieu time are managed for all restaurant team members.
* To ensure departmental daily briefings are carried out at relevant times.
* To co-chair Quarterly departmental meetings and ensure team members attend General Team Meetings and EICM when required.
* To ensure that all team members are rostered in accordance with the Organisation of Working Time Act.
* To ensure that all team members adhere to the hotel's grooming procedures.
* To identify & develop key team members and develop a succession plan in conjunction with People & Culture.
* To coach and counsel employees regarding performance on a daily basis.
* To train all team membersfor them to have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and ensure that the highest standards quality are delivered consistently to our guests.
Leadership Competencies
* Self-motivated and sets a positive example for employees by their attitude and performance.
* Excellent time management and organizational skills, highly adaptable, naturally positive.
* Demonstrates high levels of energy, enthusiasm and professionalism.
* Encourages the team towards Hotel and individual objectives and aims.
* Shows concern for their team members and interacts with them in a positive manner.
* Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM).
* Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations.
* Communicates in a structured and effective manner with their team.
* Builds and sustains effective relationships with employees and customers.
* Motivates, inspires and empowers others to improved performance.
* Fully knowledgeable and complaint with the leading Hotels of the World LQA program.
Are you looking for a new challenge? Apply now
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.