Your new company
Hays has been retained to recruit a Wastewater Source Control Compliance Analyst for our client, a semi-state Water Utilities company with offices based throughout the country.
Your new role
Reporting to the Wastewater Source Control Compliance Lead, the Wastewater Source Control Compliance Analyst is responsible for compliance activities associated with discharges of trade effluent to client's wastewater network from (licenced and unlicensed) commercial and industrial non-domestic customers. They are responsible for undertaking compliance activities in accordance with the client's Wastewater Source Control compliance policy and procedures. They shall provide a quality service through establishing and maintaining effective working relationships with internal and external stakeholders. Responsibilities include:
* Undertake customer site audits, follow site audit procedures effectively, manage and/or undertake trade effluent sampling, escalate non-compliances to the Wastewater Source Control Compliance Lead and other appropriate channels.
* Liaise with licensees in relation to licence compliance, audit findings and trade effluent sample results and monitor progress of any corrective trade effluent action plans (TEAPs).
* Build customer relationships and manage customer interactions on behalf of the client, acting as a point of escalation within a region for related issues as required.
* Support in the resolution of incidents with licensees, providing input as required to potential enforcement cases, representing client in court and acting as an expert witness as required.
* Ensure all compliance activity, risk information and trade effluent sample data is accurately recorded and promptly reported using the technology systems provided.
* Liaise with relevant teams to investigate and identify root causes of incidents or failures related to trade effluent and implement corrective actions to prevent reoccurrence.
* Responsible for monitoring and reporting on relevant KPIs over which they have ownership.
* Contribute as required to the development of the national wastewater source control plan, policies, strategies and procedures & standards in conjunction with the Wastewater Source Control team.
* Proactively identify trade effluent producers requiring trade effluent licences via desk-based studies, field work and site visits. Liaise with the Source Control Licencing team in relation to new licensees.
* Support the implementation and management of strategic initiatives such as the Trade Effluent Charging Framework, National TE Sampling Programme, Trade Effluent Education, Licencing & Inspection Services (TELIS) programme and other key priority initiatives.
* Identify areas for customer education and provide input into wastewater source control guidance documentation.
* Maintain an in-depth knowledge of the application of current legislation, standards, processes and procedures relevant to wastewater source control. Actively seek out guidance from relevant sources in relation to best practices in wastewater source control management.
* Develop and maintain networks and strategic alliances, with relevant industry, government and professional bodies, identifying programme development opportunities, innovations and raising the profile of organisation in being a leader in wastewater management.
* Responsible for carrying out any other duties which the Wastewater Source Control Compliance Lead may reasonably request.
* Adhere to all HSQE plans, policies and procedures.
What you'll need to succeed
* Relevant third level qualification in Science or Civil Engineering is desirable.
* A minimum of 3 years' experience in the water, utilities or similar industries is desirable and or relevant experience.
* Ability to develop and maintain effective partnerships with key stakeholders internally and externally.
* Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others.
* Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.
* Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions.
* Ability to manage time effectively, prioritise work streams, report on progress regularly and highlight relevant issues for escalation.
* Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements.
* Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job.
What you'll get in return
Excellent salary available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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