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Technical services manager

Galway
STERIS
Technical services manager
€100,000 - €125,000 a year
Posted: 24 October
Offer description

Overview

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. This is an excellent opportunity for candidates wanting to join a team of internationally known experts presenting at global industry conferences, administering virtual and hands on professional education programs, publishing articles, and assisting pharmaceutical and biopharmaceutical industry Customers in resolving their complex issues as a Technical Services Manager.

The position is a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry. You will provide technical information and onsite support for global Customers, manage projects related to contamination control product technology, application, and validation, and work closely with R&D, Engineering, Marketing and Sales. You may author and publish articles in industry journals, present at conferences, and participate in industry associations and committees. In this role, you will travel domestically and internationally about 40-50% of the time.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. For more information, visit www.steris.com. STERIS strives to be an Equal Opportunity Employer.


What You Will Do

* Provide technical information and expertise to key Customer accounts for contamination control products including cleaning chemistries, disinfectants, sterilants and their applications, integrating multiple areas of specialization (e.g., chemistry, microbiology, engineering, validation) to resolve complex customer needs. Support provided through telephone, written correspondence, literature generation, lab analyses, and on-site evaluations.
* Manage projects and coordinate technical and/or lab activities within area of specialization. Serve as liaison with R&D groups for scientific and technical support.
* Administer global customer and professional education programs. Present at industry conferences, publish articles and book chapters, and participate in industry associations and task groups.
* Manage the tasks of one or more assigned team members, providing direction and performance feedback.
* Contribute ideas and information for new products, processes and applications relevant to the business unit.


The Experience, Skills And Abilities Needed

Required:

* Bachelor’s Degree in Science, Engineering, or Biological Science.
* Ten or more years’ experience in bench (Chemistry or Microbiology) lab supervision, cleaning or disinfectant validation, process engineering and/or technical support.
* If applicant holds a Master’s degree, five years experience required.
* Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements.
* Strong project management skills including excellent verbal & written communication skills as well as presentation skills.
* Focused customer and service orientation with ability to effectively utilize resources for technical information as needed.
* Must be able to obtain a passport and have a valid driver’s license.

Preferred:

* Master’s Degree in Science, Engineering, or Biological Science.
* Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing and validation.


What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

* Base Salary + Corporate Bonus Program
* Robust Training Program
* Time Off + Corporate Holidays
* Laptop/Cell Phone/Company Vehicle provided
* Parental Leave
* Additional Add-On Benefits/Discounts
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