About Northern Trust
Northen Trust is a Fortune 500 financial institution founded in 1889. With more than 22,000 partners, we serve highly sophisticated clients worldwide.
Role Overview
The Senior Consultant is a key technical expert within the Transfer Agency Dealing Team, supporting fund administration for multiple management companies. Reporting to the Dealing Manager, the role provides leadership and operational oversight to ensure robust controls, risk management and delivery assurance across business‑as‑usual and change initiatives.
Key Responsibilities
Serve as subject‑matter expert for Transfer Agency Dealing processes and platforms.
Coordinate system/process testing, procedural updates, and training.
Resolve complex operational issues and act as escalation point for high‑risk matters.
Maintain and enhance operational controls and compliance.
Oversee processing quality, timeliness, and KPI delivery across multiple locations.
Prepare management information and reporting for senior stakeholders.
Participate in oversight calls, forums, and client meetings.
Support team objectives, performance culture, and onboarding activities.
Promote open communication and knowledge sharing within the team.
Skills & Qualifications
Extensive Transfer Agency/Fund Administration experience with strong technical knowledge of Dealing operations.
Proven senior subject‑matter expertise, effective decision‑making and stakeholder influence.
Thorough understanding of regulatory requirements and operational risk management.
Experience supporting or leading teams in a senior, non‑managerial role.
Strong client‑facing and interpersonal skills.
Excellent planning, organisational, analytical, and problem‑solving abilities.
Ability to manage multiple priorities in a fast‑paced environment.
High attention to detail and accuracy.
Advanced PC skills, including Microsoft Word and Excel, and ability to learn new systems quickly.
Excellent written and verbal communication skills.
Independent worker with sound judgement and ability to resolve complex issues.
Reasonable Accommodation
Northen Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
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