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Talent Acquisition Specialist | Specializing in IT, Analytics, Construction, HR, Engineering, Healthcare, Customer Service Hiring
Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Welcome Advisor to work within a busy branch located in Monaghan.
Your new role
This is an ideal role for an individual who would like to take the first step towards building a career in Retail Banking. You will be responsible for ensuring that every customer’s experience in the branch is as streamlined and efficient as possible. Your role will focus on engaging customers with self-service machines, helping them understand and use these machines, and resolving any queries or issues. The main duties include:
1. Greeting all customers entering the branch
2. Processing payments and withdrawals, managing the cash desk, lodgements, and daily banking errands
3. Assisting customers in setting up and maintaining accounts
4. Handling calls, emails, and face-to-face inquiries
5. Promoting financial products and services
6. Directing customers to the appropriate colleagues for specific financial queries
7. Assisting customers with IT systems to update account details
What you'll need to succeed
You should have excellent customer service skills and prior experience in a busy customer-facing environment. Being a strong team player who values effective collaboration is essential. An interest in the banking industry is also required.
What you'll get in return
Opportunities for on-the-job learning and development. Join a diverse and inclusive company that prioritizes both customers and employees. You will receive a competitive hourly rate and annual holiday accrual.
What to do next
If interested, click 'apply now' to submit your updated CV. If this role isn't quite right but you're seeking a new opportunity, contact us for a confidential career discussion.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Customer Service
Industries
* Banking and Financial Services
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