Hotel Operations Leadership Opportunity
We are seeking an accomplished Hotel Operations Leader to oversee the smooth operation of our hotel property. This exciting role presents a unique chance to lead a passionate and experienced food and beverage team in achieving exceptional service standards.
The ideal candidate will be financially astute, with experience in managing multiple hotel departments. They will drive operational efficiency, ensure compliance with regulatory requirements, and foster a positive work environment that exceeds guest expectations.
* Drive operational excellence by implementing effective management strategies, ensuring all outlets meet defined service standards.
* Create a welcoming atmosphere for guests and team members alike, promoting a culture of friendliness and professionalism.
* Lead daily operations with a 'hands-on' approach, allocating tasks and resources efficiently to meet service demands.
* Develop open communication channels within your department and across the hotel, promoting collaboration and teamwork.
* Liaise closely with the kitchen and front office teams to ensure seamless coordination and excellent customer service.
* Oversee fire safety, hygiene, security, and licensing legislation compliance at all times, conducting regular checks and audits.
* Manage purchase procedures for supplies and products, maintaining quality control and optimizing inventory levels.
* Implement Standard Operating Procedures (SOPs) effectively, conducting regular training sessions and monitoring team member adherence.
* Cultivate a collaborative team spirit, empowering team members to multi-task and assist each other as needed.
* Cooperate with external beverage stock-takers on a monthly basis, investigating discrepancies and reporting findings.